Ask Hackaday: Why Are Self-Checkouts Failing?

Most people who read Hackaday have positive feelings about automation. (Notice we said most.) How many times have you been behind someone in a grocery store line waiting for them to find a coupon, or a cashier who can’t make change without reading the screen and thought: “There has to be a better way.” The last few years have seen that better way, but now, companies are deciding the grass isn’t greener after all. The BBC reports that self-checkouts have been a “spectacular failure.” That led us to wonder why that should be true.

This is a companion discussion topic for the original entry at